Shipping Policy

At [shiftedseconds], we strive to deliver your order as quickly and safely as possible. Please review our shipping details below:

Processing Time

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  Orders are typically processed within 1–2 business days after payment confirmation.
  
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  You will receive a confirmation email with tracking information once your order has been shipped.
  

Delivery Time

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  Estimated delivery time is 2–14 business days, depending on your location.
  
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  Delivery times may vary based on shipping destination, local carriers, and customs clearance (for international orders).
  

Shipping Rates

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  Shipping rates are calculated at checkout and vary based on your location and selected delivery method.
  

Tracking Your Order

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  Once your order has shipped, you will receive a tracking number via email.
  
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  You can use this number to monitor your package’s journey.
  

Delays

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  While we aim to deliver within the stated timeframes, unforeseen circumstances (e.g., weather, customs, or courier delays) may occasionally extend delivery times.
  
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  We appreciate your understanding and patience in such cases.
  

Lost or Damaged Packages

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  If your order arrives damaged, or if you suspect it has been lost in transit, please contact us at [your email/contact form link] within 7 days of delivery for assistance.

We accept all major payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, Apple Pay, Google Pay, Shop Pay, and other secure payment options

If you are not completely satisfied with your purchase, you may request a return within [X days – e.g., 14 or 30 days] of receiving your order.

To start a return:

1. 
   Contact our support team at Shiftedseconds@outlook.com with your order number and reason for return.
   
2. 
   Our team will provide you with return instructions and the return shipping address.
   
3. 
   Once we receive and inspect your item, we will process your refund or exchange (depending on your preference).
   

Important Notes:

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  Items must be returned in their original, unused condition with all packaging included.
  
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  Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.
  
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  Refunds will be issued to your original payment method.